Legal
Privacy Policy
Last updated: 28 July 2026
1. Who we are
Australian Internet Advertising Pty Ltd (AIA, we, us, our) is a digital marketing agency based in Sydney, Australia. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit aiad.com.au, fill in a form, request a proposal, subscribe to a mailing list or engage us for marketing services. We are committed to handling personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
2. What information we collect
We collect personal information that you provide voluntarily, including your name, email address, phone number, business name, website URL, monthly marketing budget and any details you share when contacting us. We also collect technical information automatically, including IP address, device type, browser type, referring URL, pages visited and time spent on the site. This helps us understand how visitors use our content and how to improve it.
3. How we use your information
We use personal information to respond to enquiries, prepare proposals, deliver services, send marketing communications you have opted into, run our own advertising campaigns, improve our website and comply with legal obligations. We do not sell your personal information to third parties.
4. Cookies and analytics
Our website uses cookies and similar technologies to remember your preferences, measure traffic and support advertising. We use Google Analytics, Google Tag Manager, Google Ads and Meta Pixel. You can disable cookies through your browser settings, though some parts of the site may not work as expected.
5. Sharing information
We share personal information with trusted service providers who help us run our business, including hosting, email, analytics, CRM and payment processing platforms. These providers are bound to protect your information and use it only for the purposes we specify. We may also disclose information when required by law, or to enforce our legal rights.
6. Data security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. This includes access controls, encryption in transit, least-privilege database policies and regular security reviews. No system is completely secure; if a breach affects you, we will notify you in line with the Notifiable Data Breaches scheme.
7. Accessing and correcting your information
You can request access to the personal information we hold about you, ask us to correct it, or ask us to delete it, at any time. Email us at info@aiad.com.au and we will respond within 30 days.
8. Contact us
If you have questions about this Privacy Policy or how we handle your personal information, contact us at info@aiad.com.au or 1300 304 640. We take privacy complaints seriously and will work with you to resolve any concerns quickly.